provides the reassurance that you and your family may need during the
coronavirus pandemic. Living with you in your home, a carer will be there
throughout the day and night and will be on hand whenever you require
support. Live in care is particularly beneficial as the same carer is
there all the time and thus significsntly reduces the person to person
transmission which is inherent in a care home setting or if different
carers are visiting throughput the day.
We have put
in place a number of key policies to maintain best practice:
We have extended our assignment length to minimise the number of carer
changeovers. The same carer will now be available for placements of
up to 16 weeks where necessary.
actions are based on the government's advice through www.gov.uk "Coronavirus
(COVID-19): what you need to do". We also regularly review homecare
industry advice and will follow best practice in all circumstances.
We are following government guidelines on testing. If carers OR CLIENTS
show signs of symptoms, we will advise them on priority testing, guide
them through the process and take any appropriate actions as required.
are maintaining a full back office with staff working from home, this
means that we are always available to support carers and clients and
offer advice and answer questions that may arise.
We have had
No reported cases of corana virus among staff or clients.We are routinely
monitoring developments, reviewing our protocols, and preparing appropriate
responses as the situation evolves.
information about COVID-19, please visit:
Health Agency (Northern Ireland)